faq and contact

If you would like to know more about our policies, please see our Terms and Conditions. Questions about delivery, items, special discount codes or anything else? Then don't hesitate but contact us via email or use our chat system available daily from 09:00 to 18:00!


Opening hours

Chat: Monday to Friday 09:00 - 18:00
Mail: Monday to Sunday 00:00 - 23:59


On the right side, click on the icon!
Please note: We are currently working on a new chat feature.

Frequently Asked Questions

Questions about orders/payments.

We do NOT send confirmationemail when your package is shipped. This is for your own discretion, after payment you do receive a confirmation (this can take up to 24 hours, your order may have been shipped by then). 

Wij hebben de producten die wij verkopen op voorraad, zodat wij ze onmiddellijk kunnen verzenden. Daarom geldt bij ons, als u voor 17:00 bestelt dan gaat uw pakketje binnen 1-2 werkdagen bezorgd worden!

In the case of a foreign bank transfer, however, we must first check your order to ensure that the shipping details are correct. Then the product you ordered will be packed and shipped. These procedures take about 1-2 days. 

The average waiting time is a time of: 

  • Netherlands 1-2 Business Days 
  • Belgium 3-4 Business Days 
  • Germany 6-8 Business Days 
  • Great Britain 9-15 business days 
  • Rest of Europe 9-14 business days 
  • Outside EU. Global shipping: 10-40 days


Your order will be processed the same day and your kamagra or viagra will be shipped the next day at the latest.

It is very important that you include your order number with the transfer to ensure a smooth process from order to dispatch. 

*Your order may be delayed due to external factors, our promise remains – ordered before 4pm, will be shipped the same day! Order delays are due to order companies.

Each order is packed in an anonymous envelope 

The envelope has a protective layer of bubble wrap. 

No one can hear, see, feel or smell that these are erection aids! 

With us, you are assured of a safe purchase. 

Your data will be stored on a secure server in Panama. 

Your data is always safe because Panama is not obliged to pass on data to other countries. 

Convenience serves the man! That is why we have the following options for you: 

  • Cryptocurrency, like Bitcon and Monero 
  • iDeal 
  • Bank transfer 
  • Sofort 
  • GiroPay 
  • Bancontact 

Yes, that is certainly possible. 

We automatically cancel your order after 48 hours (this if we have not received your payment). You do not need to send an e-mail for this. 

Please note! However, this does not apply to payments made via other payment options, which we will usually dispatch within a few hours! 

It is anonymous. 

Words like erectile dysfunction, viagra or kamagra will never be mentioned. It will not show up on your packet or on your bank statement. 

Should you mention words such as kamagra, viagra or any other form of erectile dysfunction in your payment description to our bank, we will be obliged to end the relationship between seller and consumer immediately, we may charge a fee for this. 

We can offer you these products at such a low price because we buy directly from the manufacturer. 

This way you can be sure of the lowest price and 100% original products. 

To do this, navigate to your account, you can log in via:

Questions about our products.

We buy directly from the manufacturer. The quality of the pills is therefore guaranteed. 

We also carefully check the documentation of our products. 

We only sell original products. 

Each tablet has its own unique duration of action. 

Please check our website for product description on duration and effects. 

We have many different types of erectile dysfunction or premature ejaculation pills, so we recommend the following ones: 

If you buy Kamagra or other tablets from us, please read the description carefully. 

The recommended daily dose is 1 tablet or gel. Do not exceed the stated dose. 

Always consult your doctor before taking any erection medication. 

Our products come directly from the factory, which means that they are valid for at least another 2 years.

Other questions

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